The practice will be closed on the 25th and 26th of December, as well as being closed on the 1st and 2nd of January. Please think ahead in regards to ordering prescriptions to ensure that you have enough to see you through the festivities.
Caithness Redesign Project
Have your say on the Caithness redesign project by filling out our patient survey using the link below!
Advanced Physiotherapy Practitioner (APP)
Mike Flavell is now in post at an Advanced Physiotherapy Practitioner. His job role is shared between Riverbank, Riverview in Wick and the Lybster Medical Centre. We will have Mike with us on a Thursday and Friday each week and he will have 30 minute appointments to assess and treat patients. Click on this link to see the sort of ailments Mike can help with. Physio assessment There is also a patient leaflet that you may find helpful. Physio patient leaflet
If you think Mike could help you with your musculoskeletal problems, please contact us to make an appointment.
Dr Mike Ruse started as a salaried GP here at Riverbank on 01 October 2018. He has been a regular locum at the Practice for a number of years whilst also being a salaried GP in busy Leith practice in Edinburgh. We are delighted to have him as a permanent part of the Riverbank team.
Scottish Health Council Newsletter
See above link for the Scottish Health Councils, August newsletter!
Around 6 months ago we stopped doing private medicals here at Riverbank, (offshore, HGV, etc) however below are the details of other practices in Caithness where they are still done:
Pearson E Princes Street Practice
Martha Terrace 69 Princes Street,
KW14 5EL KW14 7DJ
01955 605885 01847 893145
Proposal to redesign health and social care in Caithness!
Changes to NHS Highland health and social care services are being proposed for Caithness. It offers the potential to attract up to £30M of investment to enhance and improve local services. Have your chance to comment on Tuesday the 21st of August at Caithness Horizons, Thurso, from 6-7pm.
To find out more, including further details on local meetings and events, please contact:
We are delighted to announce that our newly recruited salary doctor, Dr David Carson is now taking appointments here at Riverbank. He is a huge attribute to our team, having been a practicing doctor for over 30 years whilst working all over the UK. At one point even setting up his own consultancy. Dr David Carson is not only hugely experienced but also a very friendly face who we are excited for you all to meet.
We now have Beth Warner, a Modern Apprentice in business and administration working with us at Riverbank whilst completing her college qualification. As this is the first apprentice of her type to be working with us we are excited to see how she progresses.
NHS Highland has successfully recruited six clinicians - three GPs, two advanced nurse practitioners and a ‘first contact’ physiotherapy practitioner - to full and part-time posts in Caithness in the past two months.
Dr David Carson and Dr Mike Ruse are to join recent recruit, advanced nurse practitioner (ANP) Colin Armer, here at the Riverbank Medical Practice in Thurso. While Dr Herjit Sutherland is to begin at the Riverview Medical Practice in Wick along with new ANP appointment Vicki Kelly.
Advanced physiotherapist Mike Flavell, meanwhile, is to begin weekly clinics shortly in the NHS Highland-run Riverbank and Riverview practices and Lybster medical centre.
General Data Protection Regulation
The General Data Protection Regulation (GDPR) comes into force on 25 May 2018, superseding the current Data Protection Act (1998).
Under the terms of the new GDPR Riverbank Medical Practice has a legal duty to explain to patients by means of a privacy notice what personal dad is held about them and how it is collected.
You can find our privacy notice under out Policies tab.
New patient self service check-in
We have just installed a new self service check in for our patients. So far so good with feedback from both patients and staff being mostly positive. Of course our Reception staff will still be there to provide a warm welcome and friendly face.
We are currently supporting and helping to promote the fantastic work done in the Highland by Headway Highland. Here's the link Headway Highland
Headway is the brain injury association and is a charity set up to give help and support to people affected by brain injury.
Their local contact in Highland is Lee Gordon, Development Worker, firstname.lastname@example.org and on 07767416006.
Repeat Prescription Ordering
From 19 February 2018 we are working to a 72 hour prescription turnaround period. So please allow 72 hours from when you request your prescription until collecting it.
Just a reminder we do not accept repeat prescription requests over the phone. You can order on line or popping you paper request into the Practice Prescription internal post box or into your local Pharmacy.